Return Window
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Return requests must be submitted within 15 days of delivery. Request here.
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Items must be unworn, unused, and returned in their original packaging.
Defective or Incorrect Items
YORASHIWA will offer a replacement at no additional cost or issue full store credit if you receive:
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A significantly defective item, such as one with large tears, rips, or major stains.
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An incorrect item or a size different from the one ordered.
If the item is still in stock, we will arrange a replacement. If it is unavailable, you may keep the item and receive full store credit.
Minor imperfections, including loose threads, slight variations in wash or color, and faint marks, are considered normal production variations and do not qualify as major defects.
Returns Due to Sizing
We accept return requests for sizing-related issues, subject to the following conditions:
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Customers are responsible for return shipping costs for sizing-related returns.
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All returns must be shipped using a tracked delivery service.
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Refunds will be processed only after the returned parcel has been confirmed as delivered.
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Our size charts allow for up to 5% measurement variation due to minor differences during production.
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Size recommendations provided by our team or through our Size Finder are intended as guidance only. Fit preferences may differ from person to person, and customers are responsible for selecting their preferred size.
Return Shipping Costs
YORASHIWA covers return shipping costs only when the return is due to:
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A major manufacturing defect.
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An incorrect item being delivered.
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An incorrect size being sent.
For all other returns, including sizing-related returns, the customer is responsible for the return shipping costs.
Thank you for choosing YORASHIWA. We appreciate your understanding and support.